XCHIRAL

CEILA Support

Need help with CEILA?

For questions, technical issues, subscription questions, or feedback, contact:

contact@xchiral.com

Subscriptions

CEILA subscriptions are purchased and managed through Apple’s App Store.

You can manage or cancel an active subscription through your Apple ID subscription settings.

If you previously purchased a CEILA subscription and it is not recognized in the app, use “Restore Purchases” from the CEILA paywall.

Technical Issues

When contacting support about a technical issue, please include:

• A brief description of what happened
• Your iPhone or iPad model
• Your iOS or iPadOS version
• The CEILA app version, if known

Please do not send passwords, payment card information, or other sensitive information.

Privacy

For information about how CEILA handles data, see the CEILA Privacy Policy.